Dates for the course

Enrollments for this course are now closed. Please contact for more information. 

Workshop #23 Aug -Oct 2021

Prosocial Facilitator Training #23 Americas/ Aust Cohort (Tuesdays 5.30pm-8.30pm in US Eastern Time)

Click here to see in your local time

Download ICS FIle
Europe/ Aust Cohort (Wednesdays 9am-12pm in UK Time)

Click here to see in your local time

Download ICS File

Workshop 1 Aug 3 Aug 4
Workshop 2 Aug 17 Aug 18
Workshop 3 Aug 31 Sep 1
Workshop 4 Sep 14 Sep 15
Workshop 5 Oct 12 Oct 13

Note that the 5th session is 4 weeks after the 4th session. All other sessions are 2 weeks apart.

Join us for the Prosocial Introductory Facilitator Training. At the end of this 12 week course, you will be able to:

  • Create Change

    Use a simple but highly effective set of tools for mobilizing deep change with individuals and groups

  • Help Groups

    Help groups become more purposeful, equitable, inclusive, accountable and harmonious, even if they have experienced conflict or disengagement

  • Measure

    Evaluate the effectiveness of any group

Course Information

In this highly interactive course, you will be supported in your learning in four main ways:

  • Weekly consultation sessions where you can engage with new techniques being demonstrated, and share your challenges and insights with others with loads of experience bringing about change in groups and organisations.

  • Regular team meetings with others doing the course working in a similar sector and/or region and supported by a personal coach dedicated to working with your team.

  • An online discussion forum where you can share resources, ask questions and explore the Prosocial framework in more depth with your facilitator and colleagues on the course.

  • Access to an online learning management system that contains videos, readings, exercises and a sequence of four main assignments to support you in your learning.

Course Assignments

The assignments are the backbone of the course, giving you a chance to practice each element of the Prosocial ARC process in a safe and satisfying way. Each step of the way you will be given all the tools and tips you need to complete these assignments. You will get to:

  • Run the personal ACT matrix with someone

  • Run a collective ACT matrix with a group

  • Investigate how one or more of the Core Design Principles applies to your own situation and industry, and

  • Write a draft plan for how you will implement Prosocial following the training.

Course curriculum

  • 1

    Module 1: Preparing for the Course

  • 3

    Module 3: An overview of the Prosocial ARC Process

    • The Whole Prosocial ARC Process

    • The Personal ACT Matrix

    • The Collective ACT Matrix

    • The Core Design Principles

    • Goal Setting and Tracking

    • Research Tools

    • Bringing it all together

    • Test your understanding

  • 4

    Workshop 1: Getting Started With Prosocial

    • Outline, Zoom Links and Recordings

    • Feedback on Workshop 1

  • 5

    Module 4: More on the ACT matrix

    • Homework: Do a personal matrix on yourself and write a "Personal Mission Statement" for the course

    • What is the ACT Matrix?

    • TOWARD-INNER Quadrant 1: Goals, Values and Needs

    • TOWARD-OUTER Quadrant 2: Goal Behaviours

    • AWAY-INNER Quadrant 3: Hooks

    • AWAY-OUTER Quadrant 4: Defensive behaviors

    • Now what? Options for moving forward

    • Working with Psychological Flexibility in Groups

    • The Matrix in Everyday Life

    • Test your understanding

    • Complete Assignment 1: Run a personal matrix with someone

  • 6

    Module 5: Introducing the Core Design Principles

    • Understanding the Core Design Principles (10 mins)

  • 7

    Module 6: The Collective Matrix

    • How the collective matrix is different to the Personal matrix (23 mins)

    • Some different ways to run the matrix in groups (14 mins)

    • An example of Paul facilitating a collective matrix with a Prosocial group

    • An example Collective Matrix session with a software development team (Hylo)

    • Test your understanding

  • 8

    Workshop 2: The CDPs and the Collective Matrix

    • Workshop 2 Details and Recordings

    • Feedback on Workshop 2

  • 9

    Homework following Workshop 2

    • Complete Assignment 2: Investigate a Core Design Principle

    • Prepare for Assignment 3: Run a collective Matrix

    • Calling for volunteers for the third workshop

  • 10

    Module 7: Case Studies of Prosocial in Action

    • Case 1: Prosocial in two Government Departments

    • Case 2: Prosocial in in a K-12 School

    • Case 3: Prosocial in Uganda (Dr Claire Read)

    • Case 4: Prosocial in the National Health Service of Scotland (Dr Jim Lemon)

    • Check your understanding

  • 11

    Module 8: Goal-setting in groups and evaluating progress

    • Approaches to goal setting

    • Surveys: Measuring Change in Prosocial

    • Mid-course Evaluation

  • 12

    Workshop 3: Setting Collective Goals, Measuring Change and Designing Your Whole ARC Process

    • Workshop 3: Zoom links and times

    • Feedback on Workshop 3

  • 13

    Assignment 3: Complete a Collective Matrix

    • Complete Assignment 3: Run a collective matrix with a small group

  • 14

    Workshop 4: Shorter and Longer Forms of Prosocial

    • Workshop 4: Zoom links and times

    • Feedback on Workshop 4

  • 15

    Module 9: Increasing Complexity with Prosocial for Groups of Groups

    • The Entry Plan: An approach to creating engagement, skills and situational awareness

    • Visioning and Strategic Planning

    • Resources for facilitating the Prosocial ARC process in multi-group contexts

    • Check your understanding

  • 16

    Assignment 4: Creating a Plan for Implementing the Prosocial ARC Process in a Group You Care About

    • Complete a Plan for how you might apply Prosocial

  • 17

    Module 10: Engaging Groups to do the Prosocial ARC Process

    • 'Pitching' Prosocial to groups you care about

    • Writing Proposals

  • 18

    Workshop 5: Sharing Your Plans, Getting Support and Celebrating Success

    • Workshop 5: Zoom links and times

    • The Conversation: Orchestrating Evolutionary Change

    • Please Complete the Course Evaluation

Course Components

Workshop 1: Introducing the Prosocial ARC Process and Using the ACT Matrix

This is our introductory module. We will do an overview of Prosocial as an idea, a community, a research effort and a process. We will do introductions to one another and explore what is in the course including meeting your team coaches.  We will also be starting to work with the ACT Matrix and introducing psychological flexibility.  The ACT Matrix is a fantastic tool for helping people clarify what really matters to them personally about participating in the group. 

Assignment 1 Due: Conducting a personal ACT matrix with someone

Session 2: The Core Design Principles & The Collective Matrix 

At the heart of Prosocial is the 8 Core Design Principles originally developed by Elinor Ostrom and then modified by the Prosocial team.  This week we introduce the principles and their role in Prosocial.   We then show you how to facilitate the collective ACT matrix with a group. The ACT Matrix tool is so useful for the Prosocial process because it can be used at any level. Just as an individual has things that really matter to them, so too do groups.  

Assignment 2 Due: Exploring a Core Design Principle 

Session 3: Setting Collective Goals, Measuring Change and Designing Your Whole ARC Process

So far in the course you have learned 3 out of the five main elements of the Prosocial ARC process. This week we finish the last two: setting collective goals and evaluation tools you can use to measure progress in your group.  We then step back and look at some real examples of how Prosocial has been used in practice, so that you can get a sense of the whole and be better placed to design your own interventions that will work for the groups you care about.

Assignment 3 Due: Conducting a collective ACT matrix with a small group 

Session 4: Prosocial for Groups of Groups. Applying the Process to Your Own Context

One of the unique features of the Prosocial ARC Process is its capacity to be applied at any scale. In this class we use the work of Prof. Robert Styles and others to review how Prosocial can be scaled to networks of groups. This session will also be an opportunity for you to present and discuss what you have learned about the core design principles in relation to your own group.

Assignment 4: Planning how you will implement Prosocial

Session 5: Sharing Your Plans, Getting Support and Celebrating Success

Marketing is not a dirty word! If you are going to do Prosocial with groups you are going to need to get good at talking about Prosocial and pitching the benefits to funders and decision makers. In this session, we explore how you might engage groups to do Prosocial with you.  We will also have a chance to share our plans about how we plan to use Prosocial after the course. We will address any challenges you are experiencing and help you get set up to hit the ground running after the course!

What our students are saying


CEO Hivisasa

"Prosocial tools have allowed me to manage a very difficult conflict inside our company. Instead of the conflict damaging or ruining our company, it made us stronger and built better foundations."


COO/Co-founder, Nearsoft, Inc.

"The most valuable thing about this course is to know that I am not alone, there are others out there, at the edge, moving in the same direction. The course material was very helpful, beyond what the PROSOCIAL book offered. Paul did a great job of bringing the material alive and he made it all look easy."


Head, Australian Institute of Sport Performance Psychology

"I have found both the process and the products of this course to be so very useful. Paul embodies being prosocial in how he shares his knowledge, showing participants how Prosocial feels on the way to understanding how it works.”


Director of Wellbeing K-12, Catholic Learning Community

"This training provided us with a toolbox of effective strategies for enhancing interpersonal relationships and collaboration within and between groups at school. The matrix has the potential to transform not only thinking but communication, with the Core Design Principles providing a framework by which classes and staff teams can develop effective norms and processes."

Enrol Now

Our aim is to make the course accessible for everyone. We offer split payment schedules and discounted options for students and others. We also offer group discounts for 2 or more people (2 people: 10% off, 3-5: 20% off, 6+ 30% off the standard rates). To learn more please contact

  • $652.00

    $652.00Prosocial Facilitator Training Aug 2021

    This is the standard fee for the Prosocial Facilitator Training. If you are waged and working in most contexts. This is the appropriate fee to choose.
    Enrol Now
  • 2 x $326.00

    2 x $326.00Prosocial Facilitator Training Aug 2021

    Make 2 payments at the standard rate.
    Enrol Now
  • $815.00

    $815.00Prosocial Facilitator Training Aug 2021

    This is the generous rate. Support others by offering 25% more than the standard fee. This option might be for those of you on a higher salary. Bear in mind that 12-week face-to-face trainings with extensive coaching often cost 1000's of dollars.
    Enrol Now
  • $489.00

    $489.00Prosocial Facilitator Training Aug 2021

    This rate is a 25% discount for those who are in not-for-profit or community contexts where there are insufficient resources to support payment of the standard fee.
    Enrol Now
  • $326.00

    $326.00Prosocial Facilitator Training Aug 2021

    This is a 50% discount and it is the appropriate fee to choose if you are unwaged, a student, or from a LAMIC and needing support.
    Enrol Now


  • How much time does the course take?

    While we endeavour to present only that which is most important for understanding and doing Prosocial, this is a professional level training. It will involve a total time commitment of approximately 50-80 hours, although you can spend more on it if you wish to go more deeply. Your learning will be supported by: 1) Online videos, readings and exercises (approximately 1.5-3 hours per week); 2) Five 3-hour workshops conducted over 12 weeks (every two weeks initially and then a slighter longer period before the final workshop); and 3) Reading and contributing to online discussions (approximately 30 minutes a week)

  • Are the workshops video recorded and do I need to attend every workshop?

    The course includes five 3-hour online workshops conducted online but with a skilled facilitator. These sessions will be recorded so if you have to miss one, you can review what was done later. Please note that the workshops are an important part of the learning, and it is best to choose an offering of the course where you can attend all the workshops.

  • What pricing options are there?

    We offer a range of payment options to make the course as accessible as possible for everyone. We have rates for those who wish to support others, students, not-for profits and even scholarships available for those with little or no income.